Navigating the Digital Maze: Website Accessibility Lawsuits in Higher Education

Website Accessibility Lawsuits in Higher Education


In recent years, website accessibility has become a focal point for ensuring equal access to information and services on the internet. Higher education institutions, with their commitment to inclusivity, are no exception to this trend. As the digital landscape evolves, universities and colleges increasingly find themselves at the center of website accessibility lawsuits. This blog explores the challenges, implications, and best practices associated with website accessibility lawsuits in higher education.

The Legal Landscape

The legal foundation for website accessibility in higher education primarily rests on two key pieces of legislation:

  1. The Americans with Disabilities Act (ADA): Enacted in 1990, the ADA prohibits discrimination against individuals with disabilities in all areas of public life, including education. While the ADA was enacted before the internet became a central part of our lives, courts have interpreted it as applicable to websites and digital content.
  2. Section 508 of the Rehabilitation Act: This law, amended in 1998, requires federal agencies and organizations receiving federal funding to ensure that their electronic and information technology is accessible to individuals with disabilities.

These laws form the basis for website accessibility lawsuits in higher education, and universities and colleges across the United States are held accountable under them. This includes the base website and all third-party media, including virtual tours.

Website Accessibility Lawsuits in Higher Education

Website accessibility lawsuits against higher education institutions have gained significant attention in recent years. A notable case is the 2017 lawsuit against Harvard University and the Massachusetts Institute of Technology (MIT). Advocacy groups claimed that these institutions failed to provide accessible online content, including course materials. The cases ultimately led to settlements, highlighting the importance of digital accessibility.

Challenges Faced by Higher Education Institutions

Several challenges make website accessibility lawsuits particularly complex for higher education:

  1. Diverse Audience: Higher education institutions cater to a diverse audience, each with unique accessibility needs. Ensuring accessibility for all can be challenging when dealing with a wide array of content and users.
  2. Legacy Systems: Many universities have older websites and content management systems not designed with accessibility in mind. Updating these systems can be expensive and time-consuming.
  3. Content Volume: Higher education institutions produce vast content, from lecture notes to multimedia resources. Ensuring accessibility for all of this content is a Herculean task.
  4. Resource Constraints: Budget constraints and competing priorities often limit the resources available for accessibility initiatives.
Implications of Website Accessibility Lawsuits

Website accessibility lawsuits can have far-reaching consequences for higher education institutions:

  1. Financial Costs: Legal fees, settlement payments, and the cost of implementing accessibility measures can be substantial, diverting resources from other critical areas.
  2. Reputation: Lawsuits can tarnish an institution’s reputation, affecting its ability to attract students and donors.
  3. Compliance Pressure: Institutions may face increased scrutiny from regulatory bodies and advocacy groups, leading to ongoing compliance efforts.
Best Practices for Higher Education Institutions

To mitigate the risk of website accessibility lawsuits, higher education institutions can adopt several best practices:

  1. Accessibility Policies: Develop and implement clear accessibility policies demonstrating the institution’s commitment to inclusivity.
  2. Training: Provide accessibility training for web content creation and management staff.
  3. Accessibility Audits: Regularly conduct accessibility audits to identify and address issues across websites and digital content.
  4. Engage with the Disability Community: Seek feedback from individuals with disabilities to improve accessibility continuously.
  5. Accessible Procurement: Ensure that third-party vendors and software used by the institution meet accessibility standards.


Website accessibility lawsuits in higher education underscore the importance of ensuring equal access to digital content for all. While the legal landscape presents challenges, institutions that proactively address accessibility issues can comply with the law and foster an inclusive and welcoming environment for all students and stakeholders. In the evolving digital age, website accessibility is not just a legal requirement; it’s a moral imperative. Barnes Creative Studios is proud to have a patent pending with our 360 Accessibility Generator, which adds WCAG compliance to your virtual tours. Contact us today for more info on how we can get you started on your accessibility commitment.

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